Publisher review:Live Advisor Enterprise is a Real Time Chat Support System. This real time chat support software is the very same software that runs our own Live Advisor system. Featuring auto chat window pop-ups with audio alerts, your administrator is sure to get notified of every new chat session. With the auto hyperlink feature, your administrator will save time and be more efficient.Features:
- Administration login and log off for extra security.
- Logs off customer on exit (even if customer just closes the chat window).
- Administrator will know what current Web page the customer is on. This can be a big help if customers start asking about a subjects on your site, but doesn't explain which ones.
- An audio alert is sounded every time there is a new administrator chat pop-up window. (This is great for those who have the auto pop-ups turned on, so they don't have to sit in front of their computer all the time.)
- The administrator chat window can be set by the admin for auto or manual pop-ups.
- When the administrator types a text link in the admin chat window a hyperlink is automatically shown to the customer.
- Administrator can test the customer chat window from within administration panel. (Admin can actually have a chat session with his or her self.)
- Administrator can turn off or on chat sessions, when logged into administration panel.
- Customize the messages your customers see when they join the a chat session.
- Administrator chat window shows IP Address of customer at the bottom and for the window title. By doing this, admin can determine which customer he/she is currently in a chat session with. In some cases it may be possible for two customers to have the same IP Address.
Requirements: · Web server account that has CGI capabilities · Perl 5 installed on that web server. Contact your server administrator if you are unsure. · JavaScript and Cookies need to be enabled on both client and administrator machines. · Sound card and speakers are required if you wish to hear the administrator audio alerts.
Live Advisor Enterprise is a PHP script for Live Support scripts design by Site interactive.
It runs on following operating system: Windows / Linux / Mac OS / BSD / Solaris.
Operating system:Windows / Linux / Mac OS / BSD / Solaris